Frequently Asked Questions


Are the perfumes original?

  • That's right, we offer a total guarantee that our products are 100% original products, they have been verified by experts to ensure their authenticity, which can be checked with their serial number/batch code on official websites. 

 

Do you accept cash payment via Oxxo or bank transfer as a payment method?

  • Of course, we accept both. You can also contact us via Instagram or WhatsApp to place your order personally.

Do you ship?

  • That's right, we ship perfumes throughout the Mexican Republic via FedEx and DHL. The shipping cost is $159 mxn; if your purchase is over $3,999 mxn, shipping is on us and is FREE.

 
How long does it take for your shipments to be delivered?

  • On average, it arrives within 3-9 business days after payment is made.  The delivery time varies depending on the product and the customer's address. We just ask for a little patience. 

 

Do you handle wholesale sales?

  • Of course, we offer wholesale sales to become one of our authorized distributors. Please contact us via Instagram at @perfumecartelmx or WhatsApp.

 

Do you issue invoices?

  •  That's right, if you need an invoice, you can contact us via our social media or email to issue your invoice.